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ITIL® 4 Foundation

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  1. Module 5: The ITIL service value chain
    3 Episodes
  2. Module 6: The ITIL management practices
    20 Episodes
    1. Episode 1 - An overview of the ITIL management practices (not available on this demo)
    2. Episode 2 - Continual improvement (Part 1) (not available on this demo)
    3. Episode 3 - Continual improvement (Part 2) (not available on this demo)
    4. Episode 4 - Information security management (not available on this demo)
    5. Episode 5 - Relationship management (not available on this demo)
    6. Episode 6 - Supplier management
    7. Episode 7 - Availability management (not available on this demo)
    8. Episode 8 - Capacity and performance management (not available on this demo)
    9. Episode 9 - Change control (not available on this demo)
    10. Episode 10 - IT asset management (not available on this demo)
    11. Episode 11 - Incident management (not available on this demo)
    12. Episode 12 - Monitoring and event management (not available on this demo)
    13. Episode 13 - Problem management (not available on this demo)
    14. Episode 14 - Release management (not available on this demo)
    15. Episode 15 - Service configuration management (not available on this demo)
    16. Episode 16 - Service continuity management (not available on this demo)
    17. Episode 17 - Service request management (not available on this demo)
    18. Episode 18 - Service desk (not available on this demo)
    19. Episode 19 - Service level management (not available on this demo)
    20. Episode 20 - Deployment management (not available on this demo)

Participants 1

ITIL® 4 Foundation Module 6: The ITIL management practices
Module 8 of8
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Module 6: The ITIL management practices

April 26, 2022
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