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ITIL® 4 Foundation
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Module 5: The ITIL service value chain3 Episodes
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Module 6: The ITIL management practices20 Episodes
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Episode 1 - An overview of the ITIL management practices (not available on this demo)
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Episode 2 - Continual improvement (Part 1) (not available on this demo)
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Episode 3 - Continual improvement (Part 2) (not available on this demo)
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Episode 4 - Information security management (not available on this demo)
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Episode 5 - Relationship management (not available on this demo)
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Episode 6 - Supplier management
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Episode 7 - Availability management (not available on this demo)
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Episode 8 - Capacity and performance management (not available on this demo)
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Episode 9 - Change control (not available on this demo)
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Episode 10 - IT asset management (not available on this demo)
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Episode 11 - Incident management (not available on this demo)
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Episode 12 - Monitoring and event management (not available on this demo)
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Episode 13 - Problem management (not available on this demo)
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Episode 14 - Release management (not available on this demo)
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Episode 15 - Service configuration management (not available on this demo)
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Episode 16 - Service continuity management (not available on this demo)
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Episode 17 - Service request management (not available on this demo)
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Episode 18 - Service desk (not available on this demo)
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Episode 19 - Service level management (not available on this demo)
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Episode 20 - Deployment management (not available on this demo)
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Episode 1 - An overview of the ITIL management practices (not available on this demo)
Participants 1
Module 7, Episode 10
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Episode 10 – IT asset management (not available on this demo)
April 26, 2022
Module Progress
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This episode is not available on this demo.