Support

To contact technical support fill in the form below. Mandatory fields are marked with *.

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To contact trainer support fill in the form below. Mandatory fields are marked with *.
 

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I have gone through a lesson from start to end. Why is it not marked as complete?

Our system tracks your progress through each module by checking how many slides you have viewed. It marks a module complete once when you have viewed all slides in that module. To check that you have viewed all slides, open the module and look at the left-hand menu. Slides you have viewed will show as light grey and slides you have not viewed will show as white. Click those coloured white and study them. After you have viewed all these slides close the window and refresh your module list. You should now see your module marked as complete. If the module is still not marked complete, please contact technical support.

Why are some of my lessons not displayed properly? I can see strange characters and overlapping text!

The courses that we offer have gone through rigorous testing. However, if you see something that is obviously wrong, the first thing to do is clear your history on your browser and reload the page. If this does not resolve the issue, please contact technical support.